Support thoda missing laga, clarity chahiye thi zyada
Mera experience support ke saath thoda mixed raha. Jab pehli baar maine call kiya to response mil gaya tha, par mujhe laga ki kuch important information missing thi, jo main improve karna chahti thi. Training ke dauraan, dialer aur database features ke use ke liye kaafi details explain nahi hui, jis ki wajah se mujhe apni taraf se kaafi samajhna pada. Lekin rozana ke kaam me, jab maine support ko contact kiya, toh responses theek-thak aaye aur problems ko suljhane me madad mili. Phir bhi, mera confidence thoda kam raha kyunki mujhe lagta tha ki thodi aur proactive guidance deni chahiye thi, especially onboarding ke initial stage me. Automatic updates ke baare me bhi jyada clear communication nahi mili. Isliye overall thoda aur transparent aur guide karne wala support feel karne ko milta toh better hota.