Support thoda lamba chala, patience zaroori thi
Jab main sabse pehli baar WFHI ke support se contact karne gayi thi, toh laga thoda zyada time lagega get a response. Pehle mujhe apni problem baar-baar batani padi, kyunki lagta tha ki same question wo baar-baar puch rahe the, matlab mujhe laga thoda repetitive ho gaya. Phir support wale ne thoda wait karne bola jab tak wo database feature check kar rahe the. Waiting time thoda annoying tha lekin jab finally solution mila toh basic tha aur kam ka laga. Baad me jab dialer setup me dikkat aayi toh 2nd call pe support se baat hui jisme time zyada nahi laga, aur wo batching ka alternative bataya jo thoda efficient tha. Overall, support experience mixed tha kyunki pehle frustration rahi lekin baad ki help thik thi. Agar aapke paas patience hai aur aap thoda time dena chahte ho tabhi yeh support system sahi lagega, nahi toh fast solution expect na karo. Invoicing aur payment process seamless tha, usme koi wait nahi tha.