Support thoda lacking tha, important info kahi easily nahi mili
Starting with WFHI I thought support aur communication kaafi smooth honge, and sign-up process bhi jaisa expect kiya tha. Lekin jab mujhe kuch questions hue regarding database aur dialer features, toh mujhe wo clarity nahi mili easily. Website pe ya training mein jo jo information thi, woh kaafi scattered thi, aur mujhe repeatedly phone support se baat karni padi jo ki time-consuming laga. Kahi pe ek jagah pe saari baatein ek sath mil jati toh better hota. Automatic updates bhi thoda ajeeb lagay, kyunki kabhi kabhi unhone interface change kar diya without much notice, jisse mujhe adjustments karne pade quickly. Payment aur invoicing process thik tha, par jab support mein contact karna pada, tab mein jyada elective info nahi mile, jo missing thi. Mujhe laga agar thoda aur transparency aur concentrated resource ho support ke liye toh kaafi help hoti. Training steps thik the, but communication ka thoda gap tha jo frustrating bana.