Support thoda inconsistent tha, par overall okay laga
Mujhe thoda ajeeb laga support team ki response timings me consistency nahi thi. Kabhi mujhse turant baat ho jati thi, aur koi baar thoda intezaar bhi karna padta tha. Training sessions mein to sab kuch acha lag raha tha, aur onboarding process bhi smooth tha. Par jab main software use kar rahi thi, kuch questions ya troubleshooting ke liye support call karna pada, tab pata chala ki kabhi unka response quick hota hai, to kabhi thoda late. Matlab, log helpful lagte hain, par availability mein thodi problem hoti thi. Dusri taraf, software ki automatic updates steady chalti rahi, aur dialer tools bhi effectively kam kar rahe the. Payment system bhi clear tha, koi confusion nahi hui invoice ke saath. Toh overall, thoda surprised hua main ki support sab waqt ek jaisa nahi tha, jo expect nahi karti thi, lekin baaki sab accha tha. Bas yeh continuity thodi improve ho toh aur acha rahega.