2 out of 52 of 5Verified customerSupport and communication
Support thoda inconsistent laga mujhe
Main honestly bolu toh, jo bhi support mila, woh mostly setup ke initial stage mein helpful tha. Jaise initial sign-up ya basic database configuration waise toh theek tha, par jab baat aayi ongoing problems ki, toh lagta tha ki baar-baar alag alag tareeke se solve karna padta hai. Kabhi kabhi calls par samay pe response nahi aata tha aur emails ka reply bhi late milta tha. Yeh jo recurring issues hain, inka solution thoda inconsistent raha. Matlab ek baar toh lagta tha ki sab smooth hoga, par next time phir se wahi confusion. Overall, mujhe laga ki support zyada ek baar ka help karne wala hi tha, na ki continuous partnership jaisa. Is wajah se mera impression thoda mixed raha, aur issi liye main only two stars de rahi hoon.