Support thoda inconsistent, but overall balance the experience
Pehle main soch rahi thi ke support zyada helpful hoga, lekin experience thoda mixed raha. Jab main pehle call ki, toh response time theek tha aur team ne mujhe samajhne ki koshish ki. Par jab maine dusri baar phone kiya, toh lag raha tha ke unke paas saari information nahi thi, aur thoda confusion raha. Overall, unki support communication jo expectation thi, uske mukable, thoda kamzor thi lekin completely disappointing nahi. Jo log zyada technical help chahte hain ya jinka software se quick issue fix zaroori hai, unke liye yeh shayad suitable nahi hoga. Lekin agar aap thoda patience rakhte hain aur khud se bhi try karte hain, toh aapke liye kaam chal sakta hai. Billing aur invoicing process bhi thoda complex laga, aur training sessions mujhe lagta hai thodi aur clear ho sakti thi, par wo bhi itni kharaab nahi thi. Toh iske saath chal sakti hain agar aapko full in-the-moment assistance ki zaroorat nahi hai, warna alternative options dekhni chahiye.