Support thoda hit or miss, overall the same hi laga
Maine socha tha ki support zyada proactive hoga, specially jab main roz ke din use kar raha tha WFHI ka software. Starting me sab theek tha, dialer chal gaya aur database bhi access ho gaya, matlab basic cheezein set ho gayi thi. Par fir kabhi kabhi jab automatic updates aaye to thodi dikkat hui, call connections break ho jate the aur support ko phone karte hi delay padta. Maine expect kiya tha ki jab main kisi issue ko explain karunga toh wo turant solve karenge, par kaee baar mujhe wait karna padta tha, ya fir mujhe khud solutions dhundhne hote the jo time lagata tha. Billing system thoda confusing tha initially toh main khud hi samajh raha tha ki invoice aur payment kaise manage karni hai. Par jitne calls maine support team ko kiye toh unhone courteous tareeke se answer diya aur calm raha. Thoda wait zyada lagta par communication theek tha. Day-to-day use me software ne kuch good features dikhaye, jaise ki dialer aur database integration acchi hai, par overall mujhe laga support aur zyada efficient hona chahiye tha.