Support thoda hit and miss, phir bhi sochta hoon firse try karna
Maine ek baar jab support ko phone kiya tha toh timing thoda mushkil tha kyunki main working hours ke bahar call kar raha tha, us waqt response thoda late mila. Wo ek din ke liye bada problem bana kyunki mujhe turant help chahiye thi. Baaki ke support encounters thode vague ya generic lage, kabhi specific solution nahi milta. Phir bhi overall system samajhne mein kaafi madad karta hai software, aur training sessions ne kaafi clear kiya hai ki workflow kaise chalana hai. Dialer aur database features bhi theek hain, magar support ka waqt mere kaam ke hisaab se bilkul fit nahi baithta hai. Main soch raha hoon ki agar timing improve ho jaye toh definitely use fir se le sakta hoon kyunki features acche hain, par abhi toh kaafi inconsistency mehsoos hui meri experience mein. Chalta toh hoon par aur bhi improvements hona chahiye.