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WFHI review

Support thoda helpful tha par kaafi wait bhi karna pada

3 out of 53 of 5Unverified experienceSupport and communication

Support thoda helpful tha par kaafi wait bhi karna pada

Mujhe lagta hai main apne dost ko bataungi ki WFHI ka support experience thoda mixed hi tha. Jab bhi kisi problem pe call kiya, to telephonic support wale log politely baat karte the, par kai baar baar baar mujhe apni baat dubara explain karni padti thi. Yeh thoda frustrating tha, kyunki lagta tha ki shayad unhe pehle se mere issues ka pura pata nahi ho. Kabhi kabhi wait time thoda zyada hota tha, jisse patience thoda test par aa jata hai. Training ke dauran kuch queries simple lagenge par jab database aur calling tools ke complex sections ki baat aayi, wahan mujhe se thoda zyada samay lag gaya samajhne me. Overall main soch rahi thi ki support thoda aur efficient ho sakta hai, par ki main compromise kar sakti hoon agar next time call karne pe thoda patience aur samjhauta karu. Mera khud ka experience tha ki kuch cheezein smoothly hui aur kuch me thoda struggle bhi tha.

Riddhi NandaTamil Nadu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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