Support thoda fit nahi baithe kaam ke hours se, par chal jata hai
Maine jahan WFHI software ko use karna start kiya, laga ki telephonic support shayad mere kaam ke hours ke hisaab se match nahi karega. Thoda ajeeb lagta hai jab zarurat padhe tab support available na ho ya zyada late reply mile. Maine notice kiya ki generally support office hours mein jyada active hai, isliye jab mai kisi issue ke saath unhe contact karta hoon to kabhi kabhi mujhe wait karna padta hai. Dialer aur database features ka integration achha hai, lekin support timing ki wajah se kabhi kabhi workflow ko interrupt karna padta hai. Sign-up aur invoicing process laid out theek tha, aur automatic updates se software updated rahta hai bina kisi manual interference ke. Overall, system kaafi useful hai, aur main ye keh sakta hoon ki wo kaam karta hai, lekin ideal toh hota agar support hours mera kaam chalne ke schedule ke sath better coordinate karte. Phir bhi, main content hoon kyunki solution milta hai bas thoda waqt lagta hai kabhi kabhi.