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WFHI review

Support thoda disappointing tha but help mila tho

2 out of 52 of 5Verified customerSupport and communication

Support thoda disappointing tha but help mila tho

Main soch rahi thi ki tumhari support team training ke dauraan aur software ke use mein jyada quick aur helpful hogi. Booking ke phase aur dialer use ke waqt bhi maine socha tha ki jab problem aayegi toh turant solution milega. Lekin jab maine support ko call kiya, toh response thoda slow tha, par jo mila wo helpful tha. Yeh toh maanne ko padega ki payment aur invoicing process efficiently chala, mera experience wahan smooth raha. Automatic updates bhi bina dikkat aaye. Training achhi thi, jo basic skills ko cover karti thi. Par support communication mein thoda vakt lag gaya jo mujhe expected se alag laga. Shayad ye support ka fal mujhe thoda alag mila, par main ye appreciate karungi ki broth support tha, bas thoda better aur fast ho sakta tha. Overall agar main ek cheez choose karun toh main kahungi ki yeh support process thoda aur better ho toh accha lagega.

Smita GhoshTripura, IndiaExperience: Published:
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