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WFHI review

Support thoda disappointing tha, bas ek moment acha laga

2 out of 52 of 5Verified customerSupport and communication

Support thoda disappointing tha, bas ek moment acha laga

Maine pehle bhi kuch remote workflow software use kiya tha, toh mujhe laga ki yeh help support bhi usi tarah hoga. Lekin unfortunately, mujhe laga ki WFHI ka support zyada prompt nahi tha. Most of the time unka response expected jaisa nahi tha, aur queries ke jawab mein detailed guidance nahi milti thi. Ek particular moment tha jab main dialer setup kar rahi thi, aur tab ek representative ne clearly instructions diye, jo mujhe help ki feeling di. Us waqt laga ki sahi support mil raha hai, par baaki interaction ke dauraan yeh consistently nahi mila. Kabhi settings samajhna mushkil tha, aur unka telephonic support aksar limited lagta, jo thoda disappointing tha compared to mere pehle ke experiences. Mujhe aur zyada proactive assistance chahiye thi, especially with the database integration aur automatic updates ke changes. Overall, expectations se thoda kam laga support ka experience, bas ek moment ke wajah se thoda better feel kiya.

Meena BoseHimachal Pradesh, IndiaExperience: Published:
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