2 out of 52 of 5Verified purchaseSupport and communication
Support thoda disappointing raha
Maine support ko call kiya jab software me kuch problems aaye, aur experience itna accha nahi raha. Pehle response mila thoda der me, jo disappoint karne wala tha. Jab maine apni issue detail me explain ki, toh lag raha tha ki unhe poora samajhna mushkil ho raha hai. Unhone kuch basic solutions diye, par woh mere issue ko fix nahi kar paye. Training ke dauran thodi help mili aur sign-up process theek tha, lekin jab real problem ayi, toh support waise effective nahi tha. Automatic updates bhi kabhi kabhi confuse karte hain without clear guidance. Overall main kahungi ki support thoda aur improve hona chahiye, warna software use karna mushkil ho jaata agar mujhe aur madad chahiye thi.