Support thoda disappointing, expect zyada tha
Maine support team se kaafi baatein ki thi jab mujhe kuch doubts the software aur dialer ke use mein. Mujhe lagta tha ki woh instantly meri madad karenge, par response thoda slow mila. Jab main call kar rahi thi, toh jab baar baar explain karna pada ki mujhe kya problem hai, yeh thoda frustrating tha. Support ka jo style tha, woh bhi thoda formal lag raha tha, jaise ki main ek common user hoon jo basic help chahiye. Training session ke dauran bhi mujhe laga ki communication zyada inclusive hone chahiye tha, taaki main easily samajh sakoon. Yeh baat mujhe concern karti hai ki agar future mein mujhe phir se help leni padi, toh kya waise hi experience hoga. Haan, main yeh zarur maanungi ki unhone generally technical issues ko samajhne ki koshish ki, par improvement ki zarurat hai. Mujhe lagta hai ki agar support thoda aur friendly aur proactive hota, toh main zyada khush hoti. Abhi ke liye main thoda doubt mein hoon ki agli baar help milegi ya nahi.