1 out of 51 of 5Verified purchaseSupport and communication
Support thoda disappoint kar diya
Mujhe lagta tha ki jab main support ko call karungi toh better response milega, par reality kuch aur hi thi. Jab main ne apni problems batayi, toh delays the aur jo answers diye gaye, woh utne clear nahi the. Kuch baar mujhe lag raha tha ki woh mere issue ko samajh nahi rahe hain jo frustration badhata tha. Main thodi zyada expectation lekar aayi thi, isiliye yeh thoda disappointing raha. Communication kaafi formal thi, matlab koi personal touch ya quickly solve karne wala attitude nahi tha. Shayad main bas bina jyada support ke kaam karna nahi seekh payi. Poore process mein thoda patience lagta raha aur har ek call ke baad mujhe doubt hota raha ki kya mera issue sahi tarah solve ho payega ya nahi.