Support thoda different but thik hai
Main pehle jo remote software use karti thi, usme support response kaafi slow hota tha aur issue solve hone mein time lagta tha. Yahaan, jab maine support call kiya to difference immediately feel hua; thoda zyada technical knowledge thi unke agents mein aur woh jaldi samajh paate the kya karna hai. Par phir bhi, kabhi kabhi calls thodi lambi ho jaati thi aur mujhe lagta tha ki communication thoda aur clear ho sakta tha. Pehle jahan main frustrated ho jaati thi support se, yahaan thoda patience rakhna padta hai but end me milta kuch na kuch help. Jo improvement hui wo main zaroor notice kar rahi hoon, par abhi bhi jab tak sab smooth nahi hota wait karna pad raha hai. Total mila ke, support better laga par pura perfect nahi tha mera experience.