2 out of 52 of 5Verified customerSupport and communication
Support thoda convenient nahi tha, effort zyada lagana pada
Mujhe WFHI support se contact karna pada taaki kuch queries clear kar saku about unke dialer aur software updates. Sadly, unka support timing mere working hours se perfectly match nahi karta tha aur main mostly odd hours mein kaam karta hoon. Is wajah se mujhe unse baat karne ke liye ekstra planning karni padhi, jo ki kabhi kabhi inconvenient tha. Phone pe baat thodi slow laga, kyunki mujhe baar baar repeat karna padta tha apni problem, aur kabhi delays bhi aaye response mein. Par haan, ek chiz achhi thi ki jab unse baat hui toh madad sincere thi aur unhone patiently meri har baat suni. Overall toh helpful tha par unke support ka time zone aur responsiveness mein thoda gap raha jo effort kaafi badha deta hai.