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WFHI review

Support thoda confusing tha, par fir bhi kuch cheezein clear thi

2 out of 52 of 5Verified purchaseSupport and communication

Support thoda confusing tha, par fir bhi kuch cheezein clear thi

Jo main bata sakta hoon, wo yeh ki aapke support mein kuch cheezein sahi thi, jaise ki response time theek tha aur basic issues ko handle karne mein koi takleef nahi hui. Lekin labels aur wording jo software ke andar use hui hain, unse mujhe thoda confusion hua. Kabhi kabhi jo terms dialer ya database ke liye use kiye gaye, wo itne clear nahi the ki mujhe turant samajh me aaye. Yeh galat labeling ya unclear instructions mujhe lagta hai ki user experience thoda kamzor karti hain. Mai samajh sakta hoon ki support ne apni taraf se koshish ki, par software ke interface mein clarity honi chahiye. Main aapko ek average score dunga kyunki information toh milti thi par thoda jhanjhat bhi hua jab mujhe khud hi terms samajhne pade. Agar aap labels ko simple kar dein toh ye situation better ho sakti hai aur users ko zyada asaani hoga use karne mein.

Nishant Kirti BalanUttar Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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