Support thoda confusing tha, not too impressed really
Mujhe lagta hai ki support teams ne jo response diya, wo consistent nahi tha. Pahle toh log thode helpful lagte the, but phir jab maine detail mein apni problems explain ki toh response time kaafi slow ho gaya. Kabhi kabhi lagta tha ki mujhe khud se zyada kaam karna padega samajhne ke liye ki software kaise use karna hai ya updates kya laate hain. Lekin ek achhi baat ye thi ki jab kisi ne call uthaya, toh generally tone polite tha aur koshish karti thi problem samajhne ki. Bas yeh nahi tha ki har baar timely help milti. After some time, maine apne aap hi kaafi cheezen explore karna shuru ki, jo kabhi kabhi useful raha, par support par thoda bharosa karna mushkil tha. Overall, main yehi apne dost se kahungi ki agar tumhe jaldi and proper help chahiye, toh shayad yeh software kitna bhi achha ho, support se disappointment ho sakta hai.