Support thoda confusing tha, but finally samajh aaya
Initially jab main support ko call kiya to thoda lag raha tha ki sab thik se handle nahi ho raha hai. Training ke dauran kuch features samajh nahi aaye the aur jab support ko bataya to lagta tha ki wo log bhi confused hain ya maybe process simple nahi hai. Par fir ek call pe sab kuch clear hua, jab wo database feature aur dialer ka use bataya in detail. Shayad unki communication better ho toh pehle hi problem solve ho jaye. Invoice aur payment ko lekar bhi thodi der lagi samajhne mein kyunki automated system ne kabhi kabhi update dala jisme changes detect karne mein time lagta tha. Overall, moments the jab frustration aayi, par jab baat samajh aayi tab sense bana ki yeh software chal sakta hai. So it wasn’t perfect but support ne last mein achha handle kiya tha.