Support thoda confusing raha, par kabhi kabhi helpful bhi tha
Maine support ko kaafi calls kiye aur emails bheje, par honestly bolu toh main bilkul sure nahi thi ki woh meri madad kitni kar paayenge. Kabhi kabhi response theek tha, par mujhe lagta tha ki topics baar-baar repeat ho rahe hain aur patience uthana padta tha. Unke agents polite the, lekin mujhe definitely confident feel nahi hua ki wo mere saare issues ko samajh ke turant solve karenge. Mujhe laga main baar-baar wahi cheezein explain kar rahi hoon, jo frustrating tha. Phir bhi, kuch queries ke jawab mile, par overall communication flow itna smooth nahi tha ki main fully comfortable ho jaun. Shayad mujhe software ki technical complexity samajhni thi zyada, ya shayad support ko aur streamline karna chahiye. End tak main thodi confused thi ki kya mere problems solve hongi ye product ke saath, but support se clarity nahi mili ki main aage kya karun.