Support thoda confusing lagi par help dene ki koshish ki
Mujhe generally support team se baat karte waqt acha laga, kyunki unhone patiently mere questions sunne ki koshish ki. Lekin kabhi kabhi jo explanations milti thi, wo itni clear nahi hoti thi aur mujhe khud samajhna padta tha ki mujhe kya karna hai. Unka telephonic support thoda limited time ke liye responsive lagta tha, par main samajh sakti hoon ki workload zyada hoga. Training modules kaafi achhi quality ke the, par jab practical queries aayi, tab mujhe lagta hai ki thoda aur clear communication hona chahiye tha. Overall, mujhe laga ki communication mein thoda improvement ki zarurat hai taki confusion na rahe aur users ko asaani ho workflow samajhne mein. Main is baare mein neutral feel karti hoon kyunki kabhi kabhi unka support badi madad karta tha, to kabhi thoda frustrating bhi hota tha.