2 out of 52 of 5Verified customerSupport and communication
Support thoda confusing laga, samajhna pada khud se
Main kahungi ki support experience thoda mixed tha lekin mostly mujhe lagta hai ki mujhe khud se zyadatar cheezein samajhni padin. Jab maine issues uthaye, toh response thik tha par kabhi kabhi problem ka solution clear nahi mil pata tha. Dialer aur database features pe toh maine kaafi research khud kiya tha online training ke alawa. Automatic updates ne bhi kabhi kabhi kuch ajeeb glitches laaye, jise main ne manually resolve kiya tha. Training achhi thi, lekin jaise ki mujhe thoda guidance chahiye tha support team se, woh utni helpful nahi lag rahi thi. Sign-up aur payment process toh theek tha, lekin overall mujhe lagta hai ki main zyada khud hi cheezein handle kar rahi thi.