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Support thoda confusing, but payment process clear thi

2 out of 52 of 5Unverified experienceSupport and communication

Support thoda confusing, but payment process clear thi

Main ek bar support ko call karne ki koshish kar rahi thi jab mera dialer ka feature glitch kar raha tha. Phone uthane mein thodi der lagi, aur jab finally baat hui toh mujhe lag raha tha ki jo banda bola woh thoda confused tha mere mudde ko samajhne mein. Support team ka process itna smooth nahi lag raha tha, shayad training ki kami thi unki taraf se. Dusri taraf, jo invoice mila aur payment ka jo process tha, woh bilkul clear aur asaani se samajh mein aane wala tha. Mujhe wo part theek laga kyunki usme koi doubt nahi tha, par support ke time ye confusion aur delays ne mujhe thoda frustrated kar diya. Baaki software use karne mein koi bade issues nahi mile, lekin support ka experience overall satisfactory nahi tha mere liye.

Kanika BhonsleJharkhand, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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