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WFHI review

Support thoda chakkar me daal diya, samjha nahi kitna ongoing hai

2 out of 52 of 5Verified purchaseSupport and communication

Support thoda chakkar me daal diya, samjha nahi kitna ongoing hai

Yeh WFHI ka support system mujhe thoda confusing laga. Setup karne me ek baar ka kaam hai, mostly, par baar baar jo updates aur jo calls initiate karte hain unke bare me clarity nahi thi. Jab maine call kiya support ko toh initial response theek tha, par jab continuous help ki baat aayi toh lag raha tha jaise repeat ho raha hai wahi baatein, aur mujhe samajh nahi aaya ki ye system ongoing issues ke liye kitna ready hai. Dialer kaafi basic tha, par database thik thak chal raha tha, matlab kuch features workable hain, magar overall jo regular guidance chahiye hoti hai usme thoda short fall mehsoos hua. Invoicing to mujhe sahi lagi, simple aur clear thi, par billing ke baad follow up me issues aaye toh support se baat karna mushkil tha. Wo baar baar baat ko cycle me le jaate the, jaise janana hi nahi chahte details, jo mujhe frustrating laga. Ek baat achchi thi ki software updates automatically ho jate hain, ise to main appreciate karta hoon.

Bhargav MadhavanKarnataka, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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