Support thoda better hona chahiye tha
Mainne socha tha ki support waise kaafi help karega, par mujhe zyada tar cheezein khud hi figure out karni padi. Communication achhi thi, par jab main help ke liye call karti, response kabhi kabhi dheere aata tha. Training se kuch basic samajh aaya, lekin jab zyada questions aaye, toh support mein kami feel hui. Database aur dialer system theek kaam karti thi, par agar support seamless hota toh workflow zyada comfortable hota. Invoice aur payment process simple tha, par onboarding mein thoda more guidance chahiye tha. Software ki updates automatically hoti thi, which is good but kabhi kabhi mujhe laga ki mujhe pata hona chahiye ki update se kya changes aayenge. Overall, support decent thi, par spiport experience thoda frustrating bhi tha. Agar ye improve hoti toh main zyada khush hoti.