Maine pehle aur bhi software use kiye hai jahan support kaafi better tha abhi jitni baar support ko

Maine pehle aur bhi software use kiye hai jahan support kaafi better tha abhi jitni baar support ko

Maine pehle aur bhi software use kiye hai jahan support kaafi better tha abhi jitni baar support ko call kiya, inke response time bahut slow tha aur problem solve hone mein bhi late lagta tha. Pehle wale systems mein that wait time kam karta tha aur conversations easy chalti thi. Ab feeling aisi hui ki support team members itne clear nahi hote hain aur baar baar same baat ko samjhane padta hai. Communication bhi thoda unorganised tha aur update nahi milta tha timely. Mujhe lagta hai ki call support mein improvement ki zarurat hai kyunki training aur software tools mere liye theek hain par jab communication stuck ho jata hai toh frustration badh jata hai. Dahre-dahre kar ye lagne laga ki main jyada samay yahan spend kar rahi hoon instead of smoothly kaam karne ke. Overall to support kaam chala raha hai lekin mere expectations se kaafi neeche tha.