Support thoda better ho sakta tha, phir bhi badiya tha
Support system use karte waqt mujhe initial expectations thodi alag thi, shayad main simple aur direct answers ki ummeed kar rahi thi. Par jo experience mila, wo kabhi kabhi thoda slow tha samajhne mein, labels aur responses itne clear nahi lag rahe the jaisey maine socha tha. Jab training modules se guzri, toh mujhe laga ki thoda aur clarity hone chahiye thi wording mein, kyunki kabhi confusion hota tha kya select karna hai ya kaunsa option sahi rahega. Par ek baar main support ko phone karti, toh wo koshish karte the help karne ki aur generally kaam chal jata tha. Matlab wo perfect nahi tha, par ache resources aur polite tarike se baat karna mujhe pasand tha. Jab main overall sochti hoon toh mujhe lagta hai ki ye experience thoda better ho sakta tha agar pehle se zyada clear communication hoti, par phir bhi main rely kar sakti hoon un support par jab main use kar rahi hoon software.