Support thoda better ho sakta tha but kaam chal gaya
Pehle main ek alag software use karta tha jisme support thoda aur accessible tha, to WFHI ka experience thoda different tha. Basic queries pe response milta tha, par complex problems ke liye thoda zyada effort lagana padta tha, jaise ki mujhe unhe baar-baar samjhane padta tha mera masla. Dialer aur database features wale technical support se baat karna thi, jahan language je samajhne mein thodi difficulty hoti thi jaise mujhe lagta tha. Automatic updates ki jankari support team se lena easy nahi tha, mujhe kaafi bar wait karna para. Payment aur invoicing smooth thi, iska jawab milna thoda asaan raha. Shayad mera comparison purane experience se ho raha hai par mujhe lagta hai ki agar unka response time thoda reduce ho, toh aur behtar rahega. Fir bhi overall, support team ne required help di, mujhe feeling thi ki unhone koshish ki apni taraf se, bas mujhe bhi apna role nibhana pada communication mein. Isliye main ye keh sakta hoon ki kuch cheezein improve ho sakti hain, par kaam aage badh raha tha challenger hone ke bawajood.