Support thoda better ho sakta tha but jo mila use kar payi
Maine pehle kuch aur remote work softwares use kiye hain jahan support system thoda zyada proactive aur easily accessible tha, jahan mujhe quick responses aur clear solutions mile. Is WFHI ke support se main mildly satisfied hoon, kyunki unka telephonic assistance thoda slow kabhi kabhi lagta tha aur responses repetitive bhi hote the, lekin overall mujhe help milti thi. Kabhi kabhi lagta tha ki support staff ko mere concerns properly samajhne mein dikkat ho rahi hai, shayad unka training thoda aur focused ho sakta hai. Jo database features aur dialer software hai, wo achhe hain, aur unke automatic updates bhi timely aate hain, jisme koi problem nahi aayi. Payment aur invoice system thoda complex laga compared to maine pehle dekha, lekin process chale gaya. Toh main kahe sakti hoon ki experience mixed raha, aur outcome thoda disappointing raha, mostly due to support.