4 out of 54 of 5Verified customerSupport and communication
support thoda better ho sakta tha
Dost, main kaafi straight forward bolta hoon. Jab se main ne software liya, support team se baat karne mein thodi mushkil hui. Initially lag raha tha ki doubts clear honge easily par ek do baar misunderstanding hui, jiski wajah se mujhe lag raha tha ki thoda time zyada lag sakta hai kaam start karne mein. Par end mein, jo communication mila support se, usse confident feel karne laga ki sab kuch manage ho jayega. Bas ek chota point jo missing tha wo ye tha ki kabhi kabhi response slow tha, aur jab main clarification mangta, toh wait karna padta. Mujhe lagta hai agar response thoda prompt hota toh confidence aur strong hota. Overall, support theek tha, lekin wo thoda aur acha ho sakta tha ki main puri tarah se relax ho kar aage badh sakta.