Support thoda below expectation, phone dialer vagera okay tha
Mujhe lagta hai ki support thoda average raha, jiski wajah se thoda disappointment hua. Jo pehle software aur training ka experience tha, usse compare karun toh yeh zyada helpful nahi laga. Jab main unki telephonic support team ko phone kiya, toh response time zyada nahi tha, par queries ka detailed solution nahi mil paaya, jisse mujhe phir se dubara call karna pada. Dialer aur database tools ka interface toh normal tha, koi major problem nahi thi, par support ki quality se main zyada impressed nahi hoon. Payment aur invoice process smooth tha, par support ne woh level ka confidence nahi diya jo main expect karti thi after training and practice. Training module accha tha, par actual use mein help ki kami thi jab zarurat pari. Isliye overall feeling passable hai, par support ki wajah se main itna khush nahi hoon jitna hona chahiye tha.