Support thoda basic hai, shayad sabke liye nahi suit karega
Overall, mera experience support ke sath itna khaas nahi raha. Jab bhi maine contact kiya, toh basic assistance milti rahi, jo acceptable thi par jyada detailed ya personalized help nahi mili. Mera laga ki agar aap beginner ho ya kisi tarah ki quick technical solution chahiye, toh ye thik rahega, kyunki wait time itna zyada nahi tha aur dialer wala feature reliable tha. Lekin jo complex queries hain ya specific flow samajhne ki zarurat hai, unmein maine thodi frustration mehsoos ki. Main expect karti thi ki onboarding aur training ke process me support koi proactive role play karega, par zyada tar mujhe khud kaafi cheezein seekhni padi. Agar aap independent ho aur thoda patience rakhte ho, toh shayad ye suit karega, par agar aapko baar-baar help chahiye, toh ye system utna upyogi nahi lagega. Billing aur invoicing theek thaak tha, koi doubt nahi tha isme, bas support experience thoda simple aur limited tha, jo har user ko suit nahi karega. Main personally thoda aur comprehensive assistance expect karti thi, taaki next time jab bhi help chaahiye ho toh woh readily available ho.