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WFHI review

Support thoda alag tha par samajh aaya

3 out of 53 of 5Verified purchaseSupport and communication

Support thoda alag tha par samajh aaya

Mujhe pehle toh laga tha ki jab main support team ko call karunga, toh sab kuch hassle-free hoga aur mere har sawal ka turant jawab milega. Lekin jab main unse baat kar raha tha, toh pata chala ki har baar support ka experience thoda alag tha. Kisi time calls ka response time ok tha, toh kabhi thoda jyada wait karna padta tha. Telephonic assistance mein jo solutions diye gaye, woh mere expectations ke hisab se thode simple aur general lage; detailed confusion thoda bacha raha. Software updates acche se automatically ho gaye, isme koi dikkat nahi aayi. Database aur dialer features bhi kaam kar rahe the, lekin training mein kuch topics mujhe shayad zyada clear nahi lage. Toh samjho ki overall support experience mixed tha, par main aise friends ko bolta ki agar patience ho to kaam chal jayega.

Pradeep BandopadhyayDelhi, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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