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support thoda alag surprise tha but invoice theek tha

2 out of 52 of 5Verified customerSupport and communication

support thoda alag surprise tha but invoice theek tha

Toh main support ke baare mein kahu toh thoda alag experience raha mujhe yahan. Maine expect kiya tha ki support baar-baar available hoga aur koi issue pe jaldi help milegi. Par jab main call karta toh support wale delay karte aur sahi se samajhne mein bhi time lagta. Communication thoda weak tha, matlab ki clarity nahi hoti jo mujhe chahiye thi. Invoice process kaafi sahi tha, usmein koi dikkat nahi thi, wo smoothly mila aur samajh mein bhi aaya ki payment kaise karna hai. Overall I feel ki support experience thoda neeche tha mere liye, par invoice procedure ne thoda balance kiya. Chota sa suggestion hai ki support ko thoda responsive aur clear banaya jaye taaki koi confusion na ho poora system mein. Warna main sochta hoon ki main agle time pe support se jyada expectations nahi rakhunga.

Sanjay MaheshwariGoa, IndiaExperience: Published:
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