3 out of 53 of 5Verified purchaseSupport and communication
Support thoda alag experience raha
Maine pehle bhi similar software use kiya tha, to comparison karne par is wale support thoda mixed laga mujhe. Support staff ka behavior thanda tha, polite zaroor, par woh jo baatein main expect karti thi help mein, woh thodi kam mili. Training sessions kaafi theek the, par calls ke dauran kabhi kabhi meri queries ko jaldi samajhne mein thodi der hoti thi. Dialer and database tools theek tarah se chal rahe the, par mujhe lagta hai support mein thoda aur warmth aur quickness honi chahiye thi. Payment aur invoicing process clear tha, aur software updates smooth chale jinse koi problem nahi hui. Overall, experience thoda average, matlab na accha na bura, par main shayad is product ko continue karungi agar thoda improvement ho toh.