Support thoda acha, thoda confuse bhi
Maine WFHI ki support aur communication ko lekar expectations thodi mixed thi. Jo pehle bola gaya tha ki telephonic support quick aur helpful hoga, vaise kuch situations mein tha, toh kuch mein thodi delay aur confusion bhi feel hui. Jab dialer se related queries ki, toh response time thoda unexpected lag gaya. Par training sessions aur onboarding ke dauraan jo step-by-step guide mili, usse kaafi support mila, aur jab database mein kuch issues aaye, toh team ne patience dikhaya solve karte waqt. Payment and invoicing ko lekar mujhe clarity achhi lagi, ye process transparent tha aur mujhe lagta hai ismein koi extra confusion nahi honi chahiye thi. Kabhi kabhi lagta tha ki agar documentation thoda zyada detailed hota, toh shayad main khud se zyada smoothly kaam kar paati. Toh overall, support ne help ki par thoda aur consistency chahiye, especially calls ke time pe. Yeh experience thoda good aur thoda frustrating dono tha, but it's something jo improve ho sakti hai.