Support thoda acha tha, par response time disappoint kar diya
Maine is software ke sales aur pre-purchase queries mein thoda time lagaya aur honestly, response mein consistency nahi thi. Kuch log support team se fairly quick reply mile, magar kai baar lagta tha ki main apne aap ko samjha rahi hoon, aur proper guidance nahi mil rahi thi. Dialer aur database features ke baare mein puchna tha, aur kabhi kabhi unka jawab simple aur direct nahi tha. Jo paisa deposit karwai, uska invoicing process toh theek tha, simple interface tha. Training sessions mere liye bhi confusing rahe, aur mujhe laga ki mujhe higit log samjhane chahiye the turant. Lekin ek cheez toh theek thi ki jab software chalana start kiya, tab uski functionality kaafi sahi thi aur uninterrupted thi. Overall mix feeling rahi, kyunki acchi features hain, par agar support thoda aur responsive hoti toh shayad experience better hota. Abhi toh main thoda hesitate karungi unka software dobara lene mein.