Support thoda acha tha, par order thik nahi tha
Toh main soch rahi thi ki support thik-thak hogi, par jo steps diye gaye they, woh bilkul logical order me nahi lage mujhe. Pehle mujhe dialer ke basics samjhaye, fir database ke features ke baare me bataya, par beech me koi automatic updates ya onboarding clear nahi tha. Kabhi kabhi to aisa lagta tha ki wahi cheez repeat ho rahi hai, fir mujhe phir se wohi instructions deni pad rahi thi jo already mili thi. Haan, ye bhi mann lena chahiye ke telephonic support ne kabhi kabhi acha response diya, jo helpful tha par wo ek do baar hi hua. Mujhe laga ki overall communication thoda jumbled tha, jo ki thoda frustrating experience bana deti thi. Thoda aur organized aur step-wise approach accha hota jahan clear sequence hota supportive steps ka, par yahan aisa nahi tha. Training start karte waqt, main confident nahi thi ki agla step kya hoga, kyunki har time alag tarah se guidance di gayi. Isliye, support ka jo positive side tha, wo disappoint karta tha usmein inconsistencies ke wajah se.