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WFHI review

Support thik-thak tha, jaise bataunga dost ko

4 out of 54 of 5Verified purchaseSupport and communication

Support thik-thak tha, jaise bataunga dost ko

Mujhe originally lag raha tha ki support service 24/7 available hogi aur baat karte hi turant help milegi. Lekin jab maine pehla call kiya toh pata chala ki woh expectations ke thode neeche tha. Response time typical business hours mein achha tha aur jo guidance diye wo kaafi knowledgeable tha. Matlab samay par problem solve toh hui, par kabhi kabhi lagta tha ki mujhe thoda zyada explain karna pad raha hai apne issue ko. Telephonic support helpful tha overall, par ye nahi laga ki woh inefficient hai. Priority assistance option ka use kiya toh woh better laga, thoda expedited response mila. Communication clear tha, par main definitely expect karta ki sab responses zyada prompt ho. Ye thoda disappointment tha jab urgent queries thi. Agar ek dost pooche toh main kahunga ki support satisfactory hai magar sab kuch instant nahi milta. Software update ke sath kuch naye issues aaye toh support ne timely instruction diya, jo batata hai ki woh system ko samjhte hain, bas slightly slow response aa sakta hai kabhi.

Vikas GoswamiNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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