support thik-thak tha, contact karna thoda tricky
Mai generally soch raha tha ki support bade fast and helpful hoga, par ye thoda time laga aur kabhi-kabhi unka response late mila. Dialer ya database feature me koi problem face karne par, support team se baat karna thoda mushkil tha. Calls drop hogi ya phir unka samajh nikalna mushkil hota tha ki woh kon samasya solve kar rahe hain. Ek achi baat thi ki jab baat connected hui, toh support staff ka approach theek tha aur they tried to help with patience. Magar overall mai expect karta tha ki communication thoda smooth rahega aur koi baar baar issue ko explain nahi karna padega. Mujhe laga tha ki training ke during ya uske baad agar koi confusion hoga, toh support jaldi clear karega. Par ye system thoda hi reliable laga. Mujhe ek baat positively lagti thi ki unka dialer tool efficient tha, jisme disruptions kam the. Par fir bhi support system thoda disappointing tha us hisaab se jo socha tha.