Support thik thak, par waise expect nahi kiya tha
Support ke mamle mein main mixed feelings ke saath hu. Jab maine pehle contact kiya tha, toh mujhe laga tha ki shayad attention aur response time zyada efficient hoga. Par jo mila, woh support team thoda slow thi in replying aur kabhi kabhi unka jo guidance tha, woh basic tha. Lekin haan, ek positive baat yeh hai ki jo maine issues bataye, unke liye they did put effort aur response dene ki koshish bhi ki. Lekin overall, mujhe laga tha ki thoda aur personalized help milegi jo mere level ke liye useful rahegi. Training sessions aur automatic updates ke baare mein jo bhi mila, woh average hi tha. Agar main apne doston ko bataye toh main kahunga ki support thik tha, par expect mat rakhna ki bahut acchi nahin hogi. Workflows aur calling tools ke bare mein bhi thode clear instructions milte toh better rahta.