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WFHI review

Support thik-thak hai, kuch acha kuch thoda slow

3 out of 53 of 5Unverified experienceSupport and communication

Support thik-thak hai, kuch acha kuch thoda slow

Office hour mein jab support ko call kiya toh response milna thoda slow tha. Par jab baat baaki jati toh wo log achhi tarah se samajha rahe the and help kar rahe the. Database feature ke bare mein jab madad mangi toh thoda jyada wait karna pada lekin finally problem solve ho gayi thi. Dialer thik se kaam kar raha tha, par kabhi kabhi lags aate the jo frustrating tha. Training modules se main comfortable feel kar rahi thi but onboarding thoda confusing tha, jaise ki kai steps repeat karne ko milte the. Automatic updates smoothly chalte rahe, usmein koi dikkat nahi ayi. Payment aur invoicing ka process bhi clear tha and easy follow kar sakti thi. Overall mixed experience tha, kuch cheezein acha kar rahi thi, toh kuch improvements ki zarurat bhi hai.

Shobha ChadhaChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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