Support thik tha, par working hours ke hisaab se kuch udaas feel hua
Mera experience WFHI support ke saath thoda mix tha. Jab help mangi toh basic queries ke liye response time theek tha, par kabhi kabhi mera kaam karne ke hours unke support hours se slightly mismatch karte the. Matlab main jab free hota tha ya urgent assistance chahiye hoti thi, toh lagta tha ki support team available nahi hai. Yeh kabhi kabhi frustrating hota tha, especially jab main dialer ya database features pe kuch quick guidance ki ummeed karta tha. Matlab support thik-thak toh tha, lekin uska timing mere kaam ke pattern ke hisaab se fully suit nahi karta tha. Sochta hoon agar unke support hours thoda flexible hote ya 24/7 option hota, toh experience zyada better hota. Par fir bhi main appreciate karta hoon ki jab main unki team ko contact karta tha, response milta tha. Lekin haan, supports hours ki yeh problem mujhe last tak thodi udaas rahi, isliye overall experience mixed hi tha.