support thik tha par timing thoda issue tha
Main generally subah aur shaam call karti hoon support team ko, to timing kaafi matter karta hai. Sometimes they were available during my hours, and that helped but at other times I had to wait because usually unka support shift ka timing mismatch lagta hai mera schedule se. Dialer software kaafi acha chal raha tha, aur database feature bhi theek-thaak tha, mujhe lagta hai ki software ka interface slightly complicated hai for beginners. Jo training sessions diye they theek the par usmein kai baar mujhe laga ki thoda zyada flexible schedule hona chahiye tha, taaki main apna kaam ke baad bhi call kar sakoon. Onboarding ka process straight tha but mein sochti hoon ki agar timing aur thoda user friendly ho toh behtar rehta. Payment process se mujhe koi dikkat nahi hui, aur invoice bhi timely mila tha. Mujhe lagta hai ki agar support thoda zyada timing accommodate kare toh overall experience acha rahega.