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WFHI review

Support thik tha, par start karna slow raha

2 out of 52 of 5Unverified experienceSupport and communication

Support thik tha, par start karna slow raha

Main jab pehli baar support team se contact kiya, toh mujhe warm feeling mili aur response bhi cordially mila. Support staff ne koshish ki meri queries ko samajhne ki aur mujhe step-by-step guide kiya setup mein, jo appreciate karta hoon. Par phir bhi basic setup process thoda der tak root raha, matlab kabhi kabhi lagta tha ki communication mein thoda jam hai ya tools thoda complicated hain. Jo dialer ke baare mein help mangi thi, usmein initial samay mein delays aaye, aur mujhe wait karna pada ki issues solve ho. Mujhe lagta hai ki automatic updates nahi hote tab situation thodi better hoti kyunki kabhi kabhi update ke baad kuch problems start ho jate the jo setup delay karta tha. Main positive yeh lunga ki support ki warm approach ne meri thodi worries dur ki, par agar ye start phase thoda smooth hota toh mujhe jyaada achha lagta. Thoda jyada patience chahiye support ko access karne mein initially, but jo milta hai wo helpful tha. Toh accha aur thoda bekar dono laga saath mein.

Praveen GanguliBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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