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WFHI review

Support thik tha, par phir bhi do cheezein chahiye thi better

3 out of 53 of 5Verified purchaseSupport and communication

Support thik tha, par phir bhi do cheezein chahiye thi better

Maine WFHI ka support system try kiya, aur honestly mixed feelings hui. Pehle toh training sessions kaafi clear the, aur dialer kaam karta tha jaise bolte hain. Lekin jab maine database integration mein problem report ki, toh response thoda slow mila. Call karne pe support ne patiently samjhaya, but resolution mein delay hua, jo thoda disappointing tha. Jo automatic updates aate hain, unka impact system par theek tha, koi major issue nahi aaya, lekin kabhi-kabhi software freeze bhi ho gaya specially during calls, jo workflow disrupt kar diya. Sign-up aur payment process straightforward thi, invoice milna bhi time per hua. Overall, mujhe laga ki support ka effort kabil-e-tareef tha lekin consistency thodi kami thi. Agli baar bhi shayad WFHI ka use karunga, par shayad saath mein extra backup plan rakhna padega for heavier tasks. Ye product unke liye acha hoga jo thoda patience rakh sakte hain aur jo software mein improvement dekhna chahte hain. Meri raaye mein, software ka core experience accha hai, bas thoda better communication aur quick fixes honi chahiye.

Kunal RaghavanMadhya Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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