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WFHI review

Support thik tha, par mujhe lagta hai main dubara madad maangungi

2 out of 52 of 5Unverified experienceSupport and communication

Support thik tha, par mujhe lagta hai main dubara madad maangungi

Mujhe lagta hai support team ne apni taraf se koshish ki thi, especially jab maine sign-up aur initial training related queries ki thi. Unhone mujhe achhi tarah se samjhaya ki dialer aur database features kaise kaam karte hain, par jab main actual me software use karne laga, toh mujhe lag raha tha ki kuch steps clear nahi the. Kabhi kabhi mujhe automatic updates ki wajah se software me changes samajh nahi aaye, aur us baare me jab maine support se contact kiya, toh mujhe thoda wait karna pada. Overall promptness me thodi kami thi, jiski wajah se mujhe thoda frustration hui. Payment aur invoicing process simple tha, jahan mujhe jyada dikkat nahi hui, us baare me main credit dena chahungi. Lekin jab main sochti hoon aage chal ke agar kisi naye issue pe mujhe fir se baat karni padegi, toh shayad mujhe phir se time dena padega explanation ke liye. Support ka tone respectful tha, par speed me aur clarity me thoda improvement chahiye.

Ranjana Nandini SoniChandigarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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