Support thik tha par info dhundhna mushkil tha
Main kahunga ki support team se communication thoda mixed raha mere liye. Kabhi maaloom nahi chalta tha ki kahan jaake exact query solve karni hai. Website pe bhi kuch cheezen confusing thi, jaise ki FAQ aur user guides wahi cheezein repeat karte hain jo mujhe abhi clear nahi ho paya tha. Support se baat toh hui, par response time kabhi kabhi zyada lagta tha. Sahi solution deti thi par us tak pahunchna itna asaan nahi tha. Main toh bas ek hi cheez appreciate kar sakta hoon ki phone-based help available tha, jo zyada tar companies mein nahi hota. Overall, mujhe lagta hai ki unka communication aur knowledge base thoda organize hona chahiye taaki har user ko jald se jald apni zaroorat ki cheez mil jaye. Aakhir mein sab kuch thoda complicated lagta raha, par phone support se kuch madad toh mili hai.