Support thik tha par expectations se match nahi kiya
Main expect kar rahi thi ki jab support team ko call karungi toh mujhe turant aur professional madad milegi jo mera issue turant solve kar de. Par practical experience mein communication thoda delay hua aur mere questions ke jawab clear nahi the, jiski wajah se mujhe apne aap kaafi cheezen samajhni padi. Mujhe appreciate karna hoga ki unka telephonic support available tha aur unhone cordial tareeke se baat ki, par solution tak pahunchne mein kaafi zyada time laga. Training ke dauraan bhi mujhe lagta hai ki doubts ko resolve karne mein consistency nahi thi. Mera expectation tha ki jab main problem report karungi toh immediate response milega, lekin aisa nahi hua. Overall, support system thik tha, par uss level tak nahi jahan main puri tarah satisfied feel kar saku ke mere issues fast resolve ho rahe hain.